Privacy Policy

Last updated: 2/5/2026

1. Introduction

At XYZGent ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website and platform (collectively, the "Services").

2. Information We Collect

2.1. Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact customer support. This may include:

  • Account Information: Name, email address, password, and company name.
  • Payment Information: Billing address and credit card information (processed by our third-party payment processors like Stripe).
  • Content: Workflows, data, and files you upload to the Services.

2.2. Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Usage Data: Pages you visit, features you use, and time spent on the platform.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to track activity and hold certain information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process transactions and send related information, including confirmations and invoices.
  • Send technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and requests.
  • Monitor and analyze trends, usage, and activities in connection with our Services.
  • Detect, prevent, and address technical issues and fraud.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., hosting, payment processing, email delivery).
  • Legal Compliance: If we believe disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security

We use industry-standard security measures to protect your information, including encryption of data in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data.

  • Account Info: You may update your account information at any time by logging into your account settings.
  • Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails.

7. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after such changes prohibits your agreement to the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected].